Presents:
The International policy Forum
on Digital finance and Consumer Rights
A Global Policy Dialogue Convening Consumer Organisations, Regulators, Academics, and Digital Finance Leaders to Address the Future of Consumer Protection in the Digital Economy.
Surabaya – Indonesia | 12 - 13 May 2026
(Optional Pre-Event & Social Gathering: 11 May)
*Participation is by invitation and approved registration only.
Global Consumer Organisations
Financial Regulators
Policy Experts
industry leaders
About The Forum
The International Policy Forum on Digital Finance and Consumer Rights (TIPF 2026) is a global policy dialogue platform bringing together consumer organisations, financial regulators, policymakers, academics, and digital finance innovators.
As digital finances, fintech platforms, and cross-border payment systems continue to reshape the global financial ecosystem, new challenges arise regarding consumer protection, transparency, regulatory coordination, and financial inclusion.
TIPF 2026 provides a structured international forum where stakeholders from across the world can exchange policy perspectives, analyze emerging risks, and explore collaborative solutions for protecting consumers in the evolving digital finance landscape.
why this forum matters?
The rapid expansion of digital financial services has created both opportunities and challenges for consumers worldwide.
New forms of digital finance, including cryptocurrencies, e-money, and cross-border payment platforms, are transforming the way financial transactions are conducted.
However, this transformation also raises important policy questions regarding consumer protection, regulatory oversight, financial literacy, and market transparency.
The International Policy Forum on Digital Finance and Consumer Rights aims to provide a global platform for dialogue and collaboration to address these challenges and promote responsible innovation.
Forum Highlight
Global Policy Dialogue
International Consumer Organisations
Financial Regulators and Policy Makers
Digital Finance and Fintech Leaders
Academic and Research Experts
Multi-Stakeholder Policy Collaboration
EXPECTED OUTCOMES
TIPF 2026 aims to produce a policy-oriented Outcome Document that will summarize key insights and recommendations emerging from the forum discussions.
The Forum Will Contribute to:
01
Identification of regulatory gaps and consumer protection challenges in digital finance ecosystems.
02
Development of policy recommendations for regulators and consumer protection bodies.
03
Strengthening collaboration between international consumer organisations, regulators, and industry stakeholders.
04
Enhancing global dialogue on digital finance governance and consumer rights.
About The collaboration
The International Policy Forum on Digital Finance and Consumer Rights is organised through a strategic collaboration between:
- Lembaga Perlindungan Konsumen Nasional Indonesia (LPKNI)
- Consumers International
This partnership brings together national leadership and global expertise to address emerging challenges and consumer risks in the digital financial ecosystem.
LPKNI as Host Institution
Lembaga Perlindungan Konsumen Nasional Indonesia (LPKNI) serves as the host organisation
of the Forum in Indonesia.
As a national consumer protection body, LPKNI plays a key role in:
- Advocating for consumer rights at the national level
- Supporting policy development and public awareness
- Bridging collaboration between government, industry, and civil society
As host, LPKNI is responsible for local coordination, stakeholder engagement, and the delivery
of the Forum.
Consumers International as Global Partner
Consumers International is the membership organisation for consumer groups around the world.
Consumers International works with its Members and partners globally, to empower and champion the rights of consumers, and ensure they are treated safely, fairly and honestly.
As a co-host and global partner, Consumers International provides:
- International strategic direction
- Global policy expertise and frameworks
- Access to a worldwide network of consumer organisations and stakeholders
This ensures that the Forum reflects diverse global perspectives and contributes to international
policy dialogue.
Why Digital Finance Ecosystems Matter
The rapid evolution of digital finance ecosystems — including digital payments, fintech innovations, and cross-border financial systems — is transforming the global economy.
These developments are expanding access to financial services, improving efficiency, and enabling greater economic participation. At the same time, they introduce complex challenges that require coordinated policy responses and stronger consumer protection frameworks.
Key challenges include:
- Navigating regulatory complexity across digital financial services, including clarity of roles and responsibilities among regulators
- Strengthening consumer education, experience, and trust in digital financial services and payment systems
- Addressing risks and consumer protection issues related to emerging financial innovations, including tokenized assets and new digital instruments
- Ensuring accessible, effective, and cross-border consumer redress mechanisms in digital financial ecosystems
platform for policy dialogue
This Forum is designed as a policy dialogue platform, bringing together:
- Global Consumer Organisations
- Financial Regulators
- Policy Experts
- Industry leaders
- Academic and Research Institutions
The objective is to foster constructive dialogue, share insights, and explore policy approaches that balance innovation with consumer protection.
Looking Forward
Through this collaboration, LPKNI and Consumers International aim to:
- Strengthen international cooperation
- Promote responsible digital finance ecosystems
- Contribute to policy development that protects consumers globally